At our e-commerce website, we strive to provide the best possible customer experience by ensuring timely and reliable delivery of products. We understand that shipping is an important aspect of your online shopping experience, and we are committed to providing a clear and comprehensive shipping policy that outlines the shipping options, timelines, and fees.
Dispatch Timelines:
Our regular products are usually dispatched within 1 day if the Delivery location is in Bangalore, Karnataka and 4 working days from the date of order confirmation for other states. However, please note that this timeline may vary depending on the product’s availability and shipping destination. In the event of any unforeseen delays or stock shortages, we will inform you via email or phone call.
Customised products, on the other hand, require more time to process and manufacture. Therefore, the dispatch timeline for such products is 8-10 working days from the date of order confirmation. We request you to kindly bear with us as we ensure that your product is tailored to your exact requirements.
Bulk orders, i.e., orders exceeding a certain quantity, may also require additional time to process and dispatch. Therefore, the dispatch timeline for bulk orders is 10-12 working days from the date of order confirmation. We request you to contact our customer support team before placing bulk orders to discuss the timelines and feasibility.
Shipping Options:
We offer multiple shipping options to cater to different shipping destinations and timelines. Our standard shipping option is via courier services, which usually takes 3-5 working days for delivery within India and 7-14 working days for international destinations. Please note that the shipping timelines are estimates and may vary depending on the shipping destination and courier service’s operational efficiency.
We also offer expedited shipping options for customers who require faster delivery. The expedited shipping option is available at an additional cost, and the shipping timelines vary depending on the shipping destination and courier service’s operational efficiency. Please note that the expedited shipping option may not be available for all products or shipping destinations.
Shipping Fees:
We charge a nominal shipping fee for all orders, which varies depending on the product’s weight, shipping destination, and shipping option selected. The shipping fee is displayed during the checkout process and is added to the total order value. We do not offer free shipping at this time.
International Shipping:
We currently offer international shipping to select countries. However, please note that international shipping may be subject to additional taxes, customs duties, and other fees, which are the customer’s responsibility. We recommend that you check with your local customs office for more information on the applicable taxes and duties before placing your order.
Conclusion:
At our e-commerce website, we take shipping seriously and strive to provide a hassle-free and reliable shipping experience to our customers. We hope that this shipping policy provides you with the necessary information on the dispatch timelines, shipping options, and fees. If you have any questions or concerns regarding shipping, please feel free to contact our customer support team, and we will be happy to assist you.